There, you can find The “Contact” section. Also, you can get access to the helpdesk by clicking the “Support” button in the header of the site. Currently, you can communicate with the support service team using the email or live chat option. Also, you may join one of the casino social media communities to share your experience and find answers to your questions. Scroll down to learn more.
Dropping a message via email may be a handy option to solve a complex problem that requires a long description. To send an email, should go to the “Contact” page. Here, you can find the following address: [email protected]. You may send messages 24/7, but unlike the live chat option, you may wait for approximately an hour till you get a response.
This is the best option if you want to solve the problem as soon as possible. To activate live chat, you can click on the “Message” icon, which can be found in the lower-left corner of the page. In the popped-up window, you should specify your email, briefly describe the issue and click the “Send Message” button. Here you can also attach files. This option is also active 24/7, and you can see the current team member you are communicating with.
Customer Care Number
Currently, the platform does not offer a phone call option. At the same time, you can contact the support team via WhatsApp. To do it, you should scroll from the main page to the footer. There you can find the WhatsApp link.
The RichPrize Casino is widely represented on social media. There you can find a lot of helpful information about available games, various bonuses, scheduled work of the gambling portal, and so on. In addition, this is a more convenient way to get notifications about an upcoming promotion than using the regular email service.
Currently, the RichPrize Casino offers the following social network options:
Using social media, you can get not only information directly from the administration of the channels but also communicate with other players. This allows you to form the right idea about the casino and its pros and cons. Also, you can learn about other people’s game experiences and share your impressions. Link to the appropriate social networks you can find the site’s footer.